An Integrated Approach To Business: Close The Loop!
Movers & Shakers: Backbase – Omni-channel Digital Banking Sofware
It is time for a Semco-style intervention in the process of creating customers
Lasting Differentiation in the Age of the Customer
The Purpose of Business is to Serve a Customer
The Health-Growth Paradox
After the shift from offline to online, inline is the new holy grail
Jeremy Gutsche – Trendhunter.com
iCity Magazine – Connect the Dots
Amazon lanceerde in stilte Scout, een directe concurrent van Pinterest
What is Customer-Centricity really about?
Rachel Botsman on Peer-to-Peer Finance
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