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Tag: customer centricity

The Health-Growth Paradox

Business Growth seems to be on top of everyone’s agenda. We have to innovate, do all we...

Lasting Differentiation in the Age of the Customer

When management consultant and bestselling author Peter Drucker wrote his famous words: "Because the purpose of business...

Planning Your Future Growth Strategy

There is some understanding on what differentiates product centricity from customer centricity with regards to focus, but...

75+ Inspirational Quotes on Customer Centricity

Who knows where inspiration comes from? Perhaps it arises from desperation. Perhaps it comes from the flukes...

What is Customer-Centricity really about?

Seth Godin once wrote: "Quit or be exceptional. Average is for losers." How does this relate to...

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